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0422 219 266

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  • Home
  • Treatments
    • Facial Waxing & Tinting
    • Waxing
    • Lashes
    • Nails & Pedicures
    • Teeth Whitening
  • Request an Appointment
  • Contact
  • Home
  • About
  • Treatments
    • Facial Waxing & Tinting
    • Waxing
    • Lashes
    • Nails & Pedicures
    • Teeth Whitening
    • Packages
  • Request an Appointment
  • Contact
  • Policies
  • Home
  • About
  • Treatments
    • Facial Waxing & Tinting
    • Waxing
    • Lashes
    • Nails & Pedicures
    • Teeth Whitening
    • Packages
  • Request an Appointment
  • Contact
  • Policies

Policies

Cancellations and No Shows

Cancellation within 24 hours of your appointment will incur a cancellation fee of 25% of services booked, cancellation within 12 hours or no shows will incur a fee of 50% of services booked. This will have to be paid before wanting to book your next appointments

If no shows (those who contact me) want to book an appointment, a 50% deposit is required

Continuous late cancellations may result in not being rebooked

No shows without contacting will not be rebooked

If sick, please call and reschedule or cancel your appointment to help reduce spreading of germs

Running Late

Please ensure you are always on time - allow time for traffic etc.

Please ring ASAP if you are running late or are lost

If you are 5 -15 minutes late – this may result in your appointment being cancelled or modified

Continuous late arrivals may result in not being rebooked

Parking

There is designated parking in the spots marked “UNIT 9” in the complex. If there is no spots available - there is more parking on the street

Children and Friends/Family

Children are welcome – however I ask you ensure they are well behaved and you have something for them to entertain themselves with. Please take into consideration the treatment you will be receiving and the length of the appointment

I have a very small salon space, so please refrain from bringing multiple friends/family to appointments

Payment Methods

EFTPOS (MasterCard and Visa Card), cash and bank transfers are accepted

Referrals, Reviews and Loyalty Cards

Referrals and reviews are much appreciated! And for every referral and review (Google and Facebook) you will receive $5 off your treatment! It’s a win win!

Loyalty cards can be used for all full price services (not valid for use on any current specials)

Services and Treatments

I ensure all clients are to leave happy with their service/s before leaving the salon - clients will be asked to look over to ensure they approve of their treatment

Please remember, beauty takes time and I take pride in my work

Photographs may be taken of your service and posted on social media - if you do not want them posted please inform me

Nails

Nail repairs - I will happily do repairs free of charge within 72 hours - however it will be at my discretion. If I feel as though the product was not caused by error in application or exceeds normal wear and tear you will be charged accordingly.

I do not refill others work. I am happy to remove and apply a fresh set. Removal is extra.

Lashes

Lash extension repairs - I will happily do touch ups free within 48 hours - this will allow me to try and figure out what the cause of the lashes falling out.

Please arrive to appointments with no eye make-up on - a $5 fee will apply if not fresh faced

I do not refill others work. I am happy to remove and apply a fresh set. Removal is extra

Teeth Whitening

Prepaid triple treatment combo are valid for use within 12 months of the purchase date

Aftercare

Aftercare information will be discussed during your services

Aftercare leaflets are given after services to ensure optimum results

It is up to the client to follow through for lasting results

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Maroochydore Beauty Salon Treatments

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Contact Information

0422 219 266 | Unit 9/12 Norval Ct, Maroochydore QLD 4558
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