Cancellation within 24 hours of your appointment will incur a cancellation fee of 25% of services booked, cancellation within 12 hours or no shows will incur a fee of 50% of services booked. This will have to be paid before wanting to book your next appointments
If no shows (those who contact me) want to book an appointment, a 50% deposit is required
Continuous late cancellations may result in not being rebooked
No shows without contacting will not be rebooked
If sick, please call and reschedule or cancel your appointment to help reduce spreading of germs
Running Late
Please ensure you are always on time - allow time for traffic etc.
Please ring ASAP if you are running late or are lost
If you are 5 -15 minutes late – this may result in your appointment being cancelled or modified
Continuous late arrivals may result in not being rebooked
Parking
There is designated parking in the spots marked “UNIT 9” in the complex. If there is no spots available - there is more parking on the street
Children and Friends/Family
Children are welcome – however I ask you ensure they are well behaved and you have something for them to entertain themselves with. Please take into consideration the treatment you will be receiving and the length of the appointment
I have a very small salon space, so please refrain from bringing multiple friends/family to appointments
Payment Methods
EFTPOS (MasterCard and Visa Card), cash and bank transfers are accepted
Referrals, Reviews and Loyalty Cards
Referrals and reviews are much appreciated! And for every referral and review (Google and Facebook) you will receive $5 off your treatment! It’s a win win!
Loyalty cards can be used for all full price services (not valid for use on any current specials)
Services and Treatments
I ensure all clients are to leave happy with their service/s before leaving the salon - clients will be asked to look over to ensure they approve of their treatment
Please remember, beauty takes time and I take pride in my work
Photographs may be taken of your service and posted on social media - if you do not want them posted please inform me
Nails
Nail repairs - I will happily do repairs free of charge within 72 hours - however it will be at my discretion. If I feel as though the product was not caused by error in application or exceeds normal wear and tear you will be charged accordingly.
I do not refill others work. I am happy to remove and apply a fresh set. Removal is extra.
Lashes
Lash extension repairs - I will happily do touch ups free within 48 hours - this will allow me to try and figure out what the cause of the lashes falling out.
Please arrive to appointments with no eye make-up on - a $5 fee will apply if not fresh faced
I do not refill others work. I am happy to remove and apply a fresh set. Removal is extra
Teeth Whitening
Prepaid triple treatment combo are valid for use within 12 months of the purchase date
Aftercare
Aftercare information will be discussed during your services
Aftercare leaflets are given after services to ensure optimum results
It is up to the client to follow through for lasting results
